In context: Redmond Urgent Care and Cartersville Urgent Care are offering a “virtual visit” option seven days a week but also is making some changes. The East Rome location is listed as “temporarily closed,” a move described as an effort to help conserve medical supplies.
Media release: Redmond Urgent Care has launched a new telehealth portal which allows patients to access their urgent care providers from home. The “virtual visit” option was developed in an effort to maintain vital healthcare services while assisting the community in minimizing travel and adhering to social distancing recommendations.
Patients can access it by visiting www.RedmondUrgent.com and selecting the option at the top right corner of the website labeled “Virtual Visits.” Patients will then complete their registration forms online and select an appointment time. Patients will be instructed to log back on to the website when it is time for their appointment at which time they will be connected with a Redmond Urgent Care provider. Virtual visits are available on a first come first serve basis.
To participate in a virtual visit, patients will need access to a device with video and audio capability, such as a smart phone, tablet or computer. Telehealth hours will be 8 am. to 8 p.m. Monday through Friday, and 9 a.m. to 6 p.m. Saturday and Sunday. In-person clinic hours may change; updated hours can be found online at www.RedmondUrgent.com .
“Redmond Urgent Care’s new telehealth platform will better connect the communities we care for with healthcare services to diagnose minor illnesses, injuries, and answer medical questions,” said John Quinlivan, Chief Executive Officer at Redmond Regional Medical Center. “Virtual visits at our urgent care center will ensure continuity of care to community members that need to access a medical provider while aiding compliance with social distancing recommendations during the COVID-19 pandemic.”
If it is identified during a virtual visit that the patient requires further care and needs an in-person exam the telehealth provider will direct them to the appropriate medical facility. Redmond Urgent Care patients receive the added benefit of ease of access to Redmond Regional Medical Center’s larger system of care and network of specialists.
The self-pay rate for a virtual visit at Redmond Urgent Care is $59. Patients are encouraged to consult their insurance provider for full coverage details and co-pay rates.
Redmond Urgent Care’s West Rome location remains open to care for patients in the community. The East Rome location is temporarily closed. From the website: “With the national shortage of healthcare supplies, Redmond Urgent Care is doing its part to conserve personal protective equipment (PPE) and other vital healthcare resources by consolidating our locations and adjusting our opening hours.”
Cartersville Urgent Care also has added virtual visits. Click here for appointments.