Health: Area hospitals honored for patient safety; Floyd salutes top nurses.

Health: Area hospitals honored for patient safety; Floyd salutes top nurses.

Alicia Carroll, Associate Director of Quality Solutions for Healthgrades, presents the award to Sheila Bennett, Executive Vice President and Chief of Patient Services at Floyd.

 

Healthgrades Patient Safety Excellence Awards are out for 2018. Among the local winners are Floyd Medical Center, Redmond Regional Medical Center, Cartersville Medical Center and Gordon Hospital. Complete list here.

The Healthgrades Outstanding Patient Experience Awards also are out. They recognizes hospitals that provide an overall outstanding patient experience. Hospitals in the top 15% with the highest overall patient experience scores are recognized as Outstanding Patient Experience Award recipients. Gordon Hospital was the only local winner.

From Floyd: Floyd Medical Center is the only hospital in Georgia that has earned the Healthgrades Patient Safety Excellence Award for five consecutive years, 2014 through 2018. The award recognizes superior performance in hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays. During the study period, Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, on average:

  • 6 percent less likely to experience an accidental cut, puncture, perforation or hemorrhage during medical care, than patients treated at non-recipient hospitals
  • 4 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals
  • 8 percent less likely to experience catheter-related bloodstream infections acquired at the hospital, than patients treated at non-recipient hospitals
  • 3 percent less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals

Said Sheila Bennett, Executive Vice President and Chief of Patient Services at Floyd: “This really is the whole hospital; this really is all of us.” She pointed to the hospital leadership’s daily safety huddles and weekly reviews of issue logs as key factors in reducing errors.


Three Floyd employees earned top honors Wednesday during the hospital’s annual Nurses Week banquet.

Zach Whitener was named Nurse of the Year; Daisy Guzman, Certified Nursing Assistant of the Year; and Maci Jo Roberts, Nurse Tech of the Year. Overall, 51 people were nominated for the annual honors.

“Excellent care and co-worker commitment are just a few words to describe our nurse of the year,” said Sheila Bennett, Executive Vice President and Chief of Patient Services at Floyd, as she read statements made by those who nominated Whitener. “This nominee calls patients by name and explains medical terms in ways they can understand,” Bennett continued.

  • Guzman was cited for her ability to foster a positive environment among co-workers and patients. Bennett said Guzman can often be found chatting with patients and their family members as she provides care. “This nominee is the personification of the compassionate, warm care that’s a staple of Floyd’s culture,” Bennett said .
  • Roberts’ enthusiasm drew notice from Bennett. “She speaks with enthusiasm and excitement about school and is always excited to learn new things, to seek out new opportunities to learn and grow,” Bennett said.

Two nurses who earned Daisy Awards since the 2017 Nurses Week banquet were also recognized – Curtis Hatcher and Stephen Hopkins. DAISY, an international program, stands for Diseases Attacking the Immune System and was created by a patient’s family to say thank you to nurses who provide excellent bedside care and compassion.

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